You are entitled to rescind this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on, when you or a third party, that is named by you and is not the carrier, took the last goods in possession. To exercise your right of cancellation you have to inform us,
phone: +49 7307 507 431 0
about your resolution to cancel this contract, through an obvious explanation (for example a letter sent by post or e-mail). You can use for this the attached model cancellation form, which however is not compulsory. To comply with the cancellation period it is enough to send the message about the exercise of the right of cancellation before the expiration of the cancellation period.
Consequences of Cancellation
If you cancel this contract, we have to refund you all payments that we received from you, including the delivery costs (except for additional costs that result from you choosing another type of delivery than the cheapest standard delivery we provide), immediately and not later than within fourteen days from the day on, when the message of your cancellation of the contract has arrived at our place. For this refund we use the same payment method you used in your original transaction, unless something different was explicitly agreed with you; on no account charges for this refund will be quoted you.
We can refuse this refund until we regained the goods or until you proved the evidence of you sending back the goods, according to which one was the earliest date.
You have to resend or commit the goods to us immediately and in any case at the latest within fourteen days from the day on, when you inform us about the cancellation of this contract. The deadline is made when you dispatch the goods before expiration of the deadline of fourteen days. You defray the direct costs of the return of the goods.You only have to account for a possible deterioration of the goods, if this deterioration is due to a handling of them, which is not necessary to the analysis of the condition, features and functionality of the goods.
End of cancellation policy
Model Cancellation Form
(If you want to cancel the contract, please complete this form and send it back.)
- I hereby revoke the contract of purchase, concluded by me, of the following goods:
- Ordered on:
- Name of the customer:
- Address of the customer:
- Signature of the customer (only for message on paper):